Terms & Conditions

These terms govern your use of the Gracie Van Go website and your purchase of our products.

1. General

By using this website, you agree to these terms.
We may update these terms from time to time, and continued use constitutes acceptance of those updates.

2. Products

We take care to ensure product images and descriptions are accurate.
Colours may vary slightly depending on screen or print settings.

All products are subject to availability.

3. Pricing

All prices are listed in AUD and may change without notice.

4. Payments

Payments are processed securely using third-party providers (e.g., Stripe, PayPal Payments).
We do not store or access your payment details.

5. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.

6. Returns & Refunds

Returns are accepted for defective or damaged items only.
See our Returns Policy for full details.

No exchanges or change-of-mind returns are offered.

7. Intellectual Property

All illustrations, book content, branding, logos, and imagery are the property of Tyler Brown / Gracie Van Go.
They may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

We are not liable for:

Delays caused by postal carriers
Incorrect shipping details provided by the customer
Losses caused by misuse of products
Website outages or third-party service interruptions

9. Governing Law

These terms are governed by the laws of Victoria, Australia.