FAQ

FAQs

Frequently Asked Questions

About the Book

Q: What is Gracie Van Go about?
A beautifully illustrated children’s picture book exploring towns, landmarks, and coastal adventures along Victoria’s Great Ocean Road.

Q: What age group is it for?
Suitable for ages 3–10 but enjoyed by families and adults who love coastal stories and Australian landscapes.

Orders & Shipping

Q: How long does shipping take?
Standard shipping within Australia takes 3–8 business days.
Express is 1–3 business days.

Q: Do you ship internationally?
Not at this time (but this may change in future).

Q: How can I track my order?
You’ll receive a tracking number once your order is dispatched.

Returns

Q: Do you accept returns?
Only for defective or damaged items. We do not accept change-of-mind returns.

Q: Who pays for return postage?
If the item is defective or incorrect, we cover all return shipping costs.

Wholesale

Q: Can retailers stock Gracie Van Go?
Yes! We supply bookstores, gift shops, surf shops, visitor centres, and coastal retailers.
Contact [your email] for wholesale enquiries.

Products

Q: Do you sell stickers or prints?
Yes! We offer whale tail stickers, surfing kangaroo stickers, and coastal-themed prints.

Q: Will there be more books?
Yes — more Gracie Van Go adventures and illustrated books are currently in development.

Contact

For any questions or support, contact us at:
info@gracievango.com